AI Chatbot Development in Pakistan

Custom AI chatbots for your website and WhatsApp that answer customers instantly in English or Urdu, capture leads and book appointments, trained on your own business data.

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AI Chatbot Development

Answers in seconds, not hours

Most businesses in Pakistan answer the same twenty questions every day: prices, delivery areas, opening hours and order status, spread across WhatsApp, Instagram DMs and the website. An AI chatbot answers those instantly, at 2am as well as 2pm, in English or Urdu, and hands the conversation to a person when it actually needs one.

CGW designs and builds custom AI chatbots for websites and WhatsApp. We do not resell a template with your logo on it. Each bot is trained on your own content (product lists, policies, FAQs and price sheets) and connected to the systems you already use, so it can look up an order or book a slot instead of only chatting.

We work with OpenAI, Anthropic Claude, Google Gemini and Groq, and choose the model on cost and accuracy for your use case. You get the full source code and the deployment, and you own both.

What you get

What's included

Website chat widget

A chat window that matches your brand, loads fast on mobile and answers from your own content, not generic internet knowledge.

WhatsApp chatbot

Automated replies on WhatsApp Business for enquiries, order updates and follow-ups, with a clean handover to your staff.

Trained on your data

Retrieval (RAG) over your documents, catalogue and FAQs, so answers are specific to your business and stay current as they change.

Lead capture and booking

The bot collects names, numbers and requirements, books appointments and sends qualified leads to your email or CRM.

English, Urdu and Roman Urdu

Replies in the language your customers actually write in, with tone and wording tested on real messages before launch.

Conversation logs

A log of every conversation, so you can see what customers ask, where the bot struggled and what to add next.

Proof

Built on real AI products

The same AI integration work powers our AI POS App, where more than 20 AI insight modules turn raw sales data into plain-language business intelligence for owners and managers. A chatbot solves a smaller version of the same problem: take a capable model, give it the right data and the right limits, and connect it to real systems.

That is the difference between a demo bot and one you can put in front of customers. It answers only from approved information, says when it does not know, and passes the chat to a person instead of guessing.

Our process

How it works

01

Discover

A call and a look at what you run today, so we understand the real problem before proposing anything.

02

Define

A written scope, timeline and fixed price, agreed before any work starts. What ships, and what does not.

03

Build

Working software in weekly increments on a link you can open yourself. No disappearing for weeks.

04

Deliver

Launch, a security and performance pass, documentation and the full source code in your hands.

FAQ

Common questions

How much does an AI chatbot cost in Pakistan?

It depends on scope. A website FAQ bot trained on your content is a small project, while a WhatsApp bot connected to your order system takes longer. We quote a fixed price after a short call about your use case. Ongoing model usage from OpenAI, Claude or Gemini is billed by the provider and is usually small for a typical business.

Can the chatbot reply in Urdu?

Yes. Modern language models handle Urdu and Roman Urdu well. We test the bot on real messages from your customers before launch so the tone and accuracy are right.

Will it work on WhatsApp?

Yes. We connect to the WhatsApp Business Platform so the bot can answer enquiries, send order updates and pass the chat to a staff member when needed.

How long does it take to build an AI chatbot?

A website chatbot trained on your content can usually go live in two to three weeks. Bots that connect to a CRM, booking system or database typically take four to six weeks.

Do I own the chatbot?

Yes. You receive the full source code and deployment, and the AI provider account is in your name. There is no lock-in to CGW.

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